Shipping policy

Thank you for shopping with CREYDO STORE We aim to provide you with the best shopping experience possible, including fast and reliable delivery of your orders. Please review our shipping policy below.

1. Processing Times

* All orders are processed within 0–3 BUSINESS days (excluding weekends and holidays) after receiving your order confirmation email.
* You will receive another notification when your order has shipped.
* During peak seasons or sales, processing times may be slightly delayed.

2. Shipping Rates & Delivery Estimates

Nationwide Flat-Rate Delivery – FREE
We deliver anywhere in South Africa for FREE, regardless of the size or weight of your order. Delivery times are typically 5-7 working days after dispatch.          
 **Note:Delivery times are estimates and may vary depending on your location and carrier delays, which are outside our control.

3. Shipping**

We currently ship to addresses within SOUTH AFRICA
We do **not** ship to P.O. Boxes 

5. Order Tracking

Once your order has shipped, you will receive an email notification with a tracking number.
Please allow **[24 HOURS]** for the tracking information to become available.

6. Lost or Damaged Packages

**CREYDO** is not responsible for packages lost, stolen, or damaged in transit.
If you believe your package was lost or damaged, please contact the carrier directly or reach out to us at **[your support email]** and we will assist you in filing a claim.

7. Shipping Address Changes

Please ensure your shipping address is correct before completing your purchase.
If you need to update your shipping address after placing an order, contact us at [CREDODABRAND312@GMAIL.COM within [4 HOURS]. Once your order has shipped, we cannot make changes.

8. Contact Us

If you have any questions about our Shipping Policy, please contact us at:
📧 [CREDODABRAND312@GMAIL.COM]